| All our customers receive the highest levels of 
                    technical and regulatory support when purchasing ChemSoft 
                    software systems. We are available to answer technical and regulatory queries 
                    through our telephone help desks and we also provide full 
                    online support. Our online support centre provides access to: 
                     
                      |  | Download the latest release of the software |   
                      |  | Knowledge Centre |   
                      |  | Updates, documents and downloads |   
                      |  | Request online technical assistance |  Our online support centre can only be accessed using your 
                    username and password. Please contact Customer Services on 
                    +44 (0)1244 329660 if you require any assistance |